About DTDC

Established in 1990 and headquartered at Bangalore, DTDC has 7 Zonal offices, 20 strategically located Regional Offices and over 522 operating facilities spread across India. DTDC has now embarked upon its journey of transforming from an Express Document Player to an Integrated Parcels driven business through its strategic partnership with Europe’s DPDgroup which is backed by Le Groupe La Poste – the French Postal organisation. DTDC’s brand strategy is to project itself as a complete express logistics player that delivers significant value in the markets that it operates in across the globe. DTDC Express Limited has its presence in more than 500 district headquarters through its large network of more than 10,500+ franchisees and extends services to over 10,000+ Pin codes while handling more than 12 million shipments every month.  DTDC Express Limited is an ISO 9001:2008 Certified by DNV.

DTDC Express Limited also has a significant global footprint and services 220 international locations including USA, UK, Canada, UAE, Australia, China, Singapore and major Asian countries, through its own operations, joint ventures and business associates. A key part of the success of DTDC’s network is the contribution of its people. It comprises of a family of 35,000 people including employees, franchisees and their associates who are committed to its spirit of service.

Vision: Area of Focus: India’s Preferred Express Parcel Service Provider with a Special Consumer (2C) Focus.

DTDC’s Robust International footprint through its Strategic Alliance with the DPDgroup:

DTDC has now embarked upon its journey of transforming from an Express Document Player to an Integrated Parcels driven business through its strategic partnership with Europe’s DPDgroup which is backed by Le Groupe La Poste – the French Postal organization. The brand name has now been re-christened to DTDC Express Limited (formerly known as DTDC Courier & Cargo Ltd.). The strategy behind the repositioning of the brand is to project DTDC as a complete express logistics player that delivers significant value in the markets that it operates in globally. DTDC Express Limited is an ISO 9001:2008 Certified by DNV.

DPDgroup is the second largest international parcel delivery network in Europe. With 26,000 people and a network of 16,000 local Pickup points, DPDgroup delivers 3 million parcels to over 230 countries each day through its four brands: DPD, Chronopost, SEUR and Interlink Express. DPDgroup combines innovative technology and local knowledge to provide a flexible and user-friendly service for both shippers and shoppers. With its industry-leading Predict service, DPDgroup is setting a new standard for convenience by keeping customers closely in touch with their delivery.

Business Verticals:

DTDC boasts of its highly acclaimed array of International & Domestics products & services:

  • Domestic Express - This is currently the largest business unit of DTDC delivering documents and small parcels across India and provides a range of service offerings suited to cater to customers’ time, cost and service requirements. DTDC’s Standard Express Services include:
  • DTDC Lite - delivery of documents & small parcels through air and surface modes across India
  • DTDC GEC (Ground Express Cargo) - movements of domestic B2B commercial shipments through a surface network
  • Premium Express Product (PEP) - this includes day / time Definite Express Deliveries with Money Back Guarantee across India with an added advantage of Secured Delivery in Tamper-proof Security Packs

International Express - DTDC has emerged as leading provider of Express, Courier & Logistics services across India. Along with the progress of Domestic services, DTDC has witnessed strong growth in terms of its global outreach. Today, our dynamic range of products/services makes us one of the preferred service providers in the international space for both inbound and outbound movement of shipments.

DTDC has established its foothold into the International arena through its dedicated International Subsidiaries & Joint Ventures division that offers unique solutions exclusively tailor made for its International customers.

We provide Express & Expedited Service designed to reach time-sensitive documents across the globe

  • Parcels - DTDC provides Air Express Service designed to reach parcels across the globe through a swift customs clearance channel at origin & destination countries

Cross Border E-Commerce Fulfilment: DTDC offers a wide array of highly Integrated Logistics Solutions for International Clients who are looking to explore the e-Commerce opportunities in the fast growing Indian market. We offer smart and efficient services varying from warehousing & distribution to value added services to clients globally. DTDC's global strategy aims at connecting the Customers and e-Commerce companies on a broader scale and aims at bringing the International shopping and e-tail experience to the consumers in different parts of the world. Our e-Commerce solutions are equipped with the latest technology platforms and works in line with our clients’ needs and requirements to offer the most optimum solutions. DTDC also arranges for import of inbound products from the countries where we are present in besides taking care of Domestic movements for every Indian customer base.

  • DTDC E-Commerce Logistics Ltd - In March 2013, DTDC launched its specialist logistics company for e-commerce - DotZot - the 1st pan India e-commerce delivery network with a reach of Delivery across 11000 pincodes spread over 2300 locations focusing exclusively on the e-retail space
  • Cash on delivery service offered in more than 7500 pincodes
  • DTDC International Express - Express Documents